Practice Compliance Resources

Additional resources for your practice

We curated a list of useful links for your practice. From requesting access to systems, to accessing needed PDFs.

• EpicLink Access
• Athena Access
• Cozeva.com
• Physician Practice New User Build Form
• Physician Dispute Resolution
• Compliance Requirements
• Appeals and Grievances
• Provider Education
• Prior Authorization List
• View Authorization Guidelines
• Letter of Intent Application
• Change Form
• Paper Authorization Form
• Care Management Form
• Timely Access to Care Standards
• California Language Assistance Program (CLAP) Information
• Sample Call Scripts to Meet Access Regulations
• Altais Special Investigations Unit

 

Notice for Non‑Contracted Providers

Non‑contracted providers are encouraged to submit claims as soon as possible after services are rendered. Submitting claims promptly helps ensure timely processing and reduces the likelihood of delays or requests for additional information.